Privacy

 

PLEASE READ THE PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE

Last Updated:  july, 2020

Our Commitment to Privacy

INNER G. (“INNER G” “we”, “us” and “our”) values and is committed to protecting your privacy by ensuring that your Personal Information (defined below) is treated with care and is not used or disclosed in ways to which you have not consented. 

This privacy policy (“Policy”) explains the ways in which we collect, use and disclose your Personal Information.  It applies to any Personal Information that is collected by us, whether it is collected over the telephone, in writing, or electronically.

By visiting and/or using the INNER G website located at www.innerg.ca/ (the “Site”), booking or purchasing INNER G classes, purchasing merchandise, communicating with INNER G, using and attending INNER G studios (“Studio(s)”), and/or utilizing any other services we provide in connection with the above (collectively, the “Services”), you agree that your Personal Information will be handled as described in this Policy as well as any other terms that are described to you when your Personal Information is collected.  If you do not agree with this Policy or such other terms, please do not use the Site or our Services or otherwise provide your Personal Information to us.

When you visit our Site or communicate with INNER G via email, you are communicating electronically. You will receive communications from INNER G electronically in accordance with the consent that you provide to us. INNER G will communicate with you by email or by posting notifications on our Site. You understand and agree that all agreements, notices, disclosures and other communications that INNER G provides electronically, satisfy any legal requirement that such communications be in writing.

INNER G will never disclose, sell or lease to any third party any Personal Information that you provide to us, without your permission, other than as described in this Policy, or unless we are required to do so by law. Notwithstanding this, this Site is hosted and administered by a third party. Accordingly, the Personal Information provided through this Site will be available to that third party for the limited purposes of hosting and administering this Site.

It is INNER G’s policy to comply with the privacy legislation within each jurisdiction in which we operate. Sometimes the privacy legislation and/or an individual’s right to privacy are different from one jurisdiction to another. This Policy covers only those activities that are subject to the provisions of Canada’s federal and provincial privacy laws, as applicable. 

We may modify, revise or update this Policy at any time by updating this posting. Each time you use the Site, the version of this Policy then posted will apply to that use, so you should check this page each time you use the Site.

What is Personal Information?

“Personal Information” is information about an identifiable individual.  Personal Information includes but is not limited to your name, residential address, telephone number and e-mail address.

What Personal Information Do We Collect?

Personal Information You Provide to Us

Personal Information is collected by us when you provide it to us, such as when you register for an account on our Site, book or pay for classes, send us a question or comment through the Site, when you meet with us in person, register at one of our Studios, or when you phone us with an inquiry.  The type of information that we collect varies based on your interaction with us and may include the following:

  • your contact information (name, residential address, telephone number(s) and email address);

  • your password for your user account on the Site;

  • the company you are affiliated with (optional);

  • your date of birth (optional);

  • your payment information, if you make a purchase from us;

  • any purchase or reservation history;

  • interaction with our social media channels; and  

  • any other Personal Information you choose to provide to us in your comments and questions, when you meet with us in person, or when you phone us with an inquiry.

We do not knowingly connect Personal Information from minors.  If we discover that Personal Information has been provided by a person who is under the age of majority in the province where he/she has provided such information, INNER G reserves the right to delete such information.

Personal Information We Collect from Third Parties

To create an account and participate in one of our classes, we need emergency contact information for each of our customers, including the name and phone number of a person to contact in case of an emergency and their relationship to our customer.  Please ensure that these third parties are aware of, and consent to, you providing their Personal Information to us for this limited purpose.

Information We Collect Automatically

When you visit our Site, we also automatically collect other non-identifiable technical information that is recorded by the standard operation of our Internet servers on an anonymous basis, such as: 

  • your browser type and operating system;

  • links you click within our Site, your IP address;

  • details of your visits to our Site (including information such as date, time and pages visited);

  • the length of time you visit our Site and or use our Services; and

  • the referring URL or the webpage that led you to our Site. 

This information is used on an aggregate basis and in a non-personally identifiable form, including: (i) for Site and system administration purposes; (ii) to improve the Site; (iii) to conduct internal reviews of the number of visitors to the Site; (iv) to help us better understand visitors’ use of our Site; (v) to respond to specific requests from our visitors; and (vi) to protect the security or integrity of our Site when necessary.

Cookies

When you view the Site, we may place a “cookie” on the hard drive of your computer which allows the Site to remember who you are. Cookies provide additional functionality to websites to better match users’ interests and preferences. With most Internet browsers, you can erase cookies from your computer hard drive, block the creation of cookies, or receive a warning before a cookie is stored, although doing so may affect your use of the Site and your ability to access certain features of the Site. Please refer to your browser instructions or the help section of your browser to learn more about these functions.

Web Beacons

Our Site may use web beacons.  When you access certain of our web pages, a non-identifiable notice of that visit is generated.  These technologies usually work in conjunction with cookies.  If you do not want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.  If you turn off cookies, web beacons will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

Third Party Analytics

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services.

For What Purposes Do We Collect Personal Information?

We collect and use Personal Information primarily for the following purposes:

  • to provide you with our Services;

  • to respond to your communications and inquiries and for other customer service purposes;

  • to maintain your user account;

  • for internal purposes such as marketing and to improve our customer experience. Information and feedback allows us to improve and personalize your experience, as well as address any requests or issues;

  • to monitor use of our Site;

  • to improve our Site to ensure that our layout and content is effectively and efficiently presented;

  • to improve our offering (whether it be pricing, class times, etc.);

  • to pull reports to assist with marketing;

  • to process transactions;

  • to send correspondence about updates, company news, contests, or any other important information that INNER G would like to relay or that we feel will interest you, in accordance with applicable law.

  • to enforce this Policy and our Terms and Conditions; and

  • to meet any legal, regulatory, audit, security, and financial requirements under federal and provincial laws. 

We do not collect more Personal Information than we require for the purposes for which Personal Information is being collected, unless we are required or permitted by law to collect additional information.

We will notify the individual from whom the information is collected of the purposes for which we are collecting the information.  This notice will be provided at or before the time that we collect the Personal Information.  Depending on the way in which Personal Information is collected, this may be done orally or in writing.

When Personal Information that has been collected is to be used for a purpose that we have not previously identified, we will communicate the new purpose prior to using the information for the new purpose, unless the new purpose is required or permitted by law.

Other than as required or allowed by law (for example, in response to a court order or subpoena, or to comply with local or federal regulations), your Personal Information will not be used for any other purpose without your consent.

Disclosure of Your Personal Information

Your Personal Information will never be sold, exchanged, transferred or shared with another company other than as set out in this Policy without your consent.

We may disclose the information we collect from you to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personally Information will be subject to this Policy.

We may disclose the information we collect from you to third party service providers, contractors or agents who perform functions on our behalf. 

We may share your Personal Information if we are acquired by or merged with another company, if some or all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.

We may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions or this  Policy, or as evidence in litigation in which we are involved.

Security, Retention and Disposal of Personal Information

We implement security safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, regardless of the format in which the information is held.  We use physical, organizational and technological measures to protect Personal Information, such as locked filing cabinets, firewalls, encryption, and employee education.

We will keep Personal Information only for as long as it remains necessary for the purposes for which it was collected, or as required by law.  We use secure means of disposing of Personal Information.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a password that nobody else knows or can easily guess, and keeping your username and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Processing of Personal Information

Your Personal Information may be stored on servers located outside of Canada, including in the U.S., and as a result may be accessible without notice to you by the courts, law enforcement and national security authorities of that jurisdiction. 

Links to Other Websites

Our Site may provide links or references to websites operated by third parties. These third party websites are not governed by this Policy but by other privacy policies that may differ from our Policy. This Policy does not extend to the collection of Personal Information by these third parties and we do not assume any responsibility for the privacy practices, policies or actions of third parties. In visiting any third party websites, whether linked to this Site or otherwise, you do so at your own risk and you assume all responsibility in that regard. We make no representations or warranties regarding, and do not endorse, any third party website or any content in such website. We encourage you to review the privacy policies of each website visited before using those websites or disclosing any Personal Information to third parties.

Correcting Your Personal Information

We want to make sure that the Personal Information that we have collected about you is accurate, complete, and current.  However, we will not routinely update this information, unless it is necessary for us to do so to fulfill the purposes for which we collected the Personal Information.

Since we generally rely on you to inform us if there have been any changes to the Personal Information that we have collected about you, please let us know if any of this information has changed.

You may modify Personal Information that you have submitted by logging into your account and updating your profile information.

Access to Personal Information

If you have any questions about the accuracy of the Personal Information that we have collected about you, you can have access to that Personal Information in order to verify and update it, unless we are permitted or required under applicable laws to refuse your access to such Personal Information.

You may contact our Privacy Officer at the contact information below to request access to Personal Information that we have about you.  We will respond to requests within 30 days.

Questions and Further Information

We are accountable for all Personal Information in our custody and control and have designated a Privacy Officer, who is ultimately accountable for the handling of all Personal Information in our custody and/or control and for ensuring that the principles described in this Policy are being complied with.

We make information about our privacy policies and practices readily available.  If you have any concerns, complaints, or if you would like further information regarding our privacy policies or practices, please contact our Privacy Officer at:

INNER G Privacy Officer
411 Confederation Parkway Unit 11, Thornhill, ON, Canada
Email:  info@innerg.ca


TERMS & CONDITIONS

 

THIS CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU AND INNER G.  PLEASE READ IT CAREFULLY BEFORE USING THE INNER G WEBSITE OR SERVICES.

Last Updated:  1, JULY, 2020

These Terms and Conditions (“Terms and Conditions”), including the Particpant Agreement attached as Schedule “A” to these Terms and Conditions (the “Agreement”) govern your relationship with INNER G Inc. (“INNER G”, “our”, “us”, “we”), including, but not limited to your use of the INNER G website located at www.innerg.ca (the “Site”), your booking and purchase of  INNER G membership or classes, your right to cancel any purchases of INNER G membership or classes, your purchase of merchandise, your communication with INNER G, your use of and attendance at INNER G studios (“Studio(s)”), and all services we provide in connection with the above (collectively, the “Services”). 

If you choose to purchase INNER G membership or classes online, Schedule “A” to this Agreement sets out the rights you are entitled to under consumer protection laws to cancel that purchase.

By visiting and/or using the Site and/or utilizing any of our Services, you signify your agreement to be bound by the Terms and Conditions and you agree that we may collect, use and disclose your personal information as described in our Privacy Policy. If you do not agree to the Terms and Conditions or our Privacy Policy, please do not use the Site or our Services.  

When you visit or use our Site, or communicate with INNER G via email, you are communicating electronically. You will receive communications from INNER G electronically in accordance with the consent that you provide to us. INNER G will communicate with you by email or by posting notifications on our Site. You understand and agree that all agreements, notices, disclosures and other communications that INNER G provides electronically, satisfy any legal requirement that such communications be in writing.

We may modify, revise or update the Terms and Conditions at any time by updating this posting. Each time you use the Site, the version of the Terms and Conditions then posted will apply to that use, so you should check this page each time you use the Site.

WEBSITE TERMS OF USE

Ownership

The contents of this Site are owned by INNER G or are made available to you by INNER G under license from a third party. While we are allowing you access to the Site, you acknowledge that your use of the Site is governed by applicable copyright, trademark or other intellectual property laws. You have the right to view, electronically copy, and print in hard copy portions of the Site for the sole purpose of booking classes, making purchases, or other personal use.  Any other use of materials on the Site, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of INNER G, is strictly prohibited.

You agree that the contents of this Site may not be copied or scraped for commercial use or distribution, or modified or posted to other websites, without our prior consent. We do not grant any express or implied right to you to any of the content of this Site under any intellectual property laws including, without limitation, patent, copyright or trademark, or otherwise.  Your unauthorized use of the Site or the contents of this Site may violate applicable laws and we reserve all rights to pursue any remedy we may choose. 

Security Rules

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation: (a) accessing data not intended for you or logging into a server or account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus, cancelbot, Trojan horse, worm or other harmful or disruptive component to the Site, overloading, “flooding”, “spamming”, “mailbooming” or “crashing”. Violations of any system or network security may result in civil or criminal liability.

You are prohibited from posting to the Site or transmitting to or from us any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other materials that violate any law. 

We will investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations.

Non-Solicitation Policy

The sender of any communications to this Site or otherwise to us shall be responsible for the content and information contained in such communications, including its truthfulness and accuracy.

In your communications with us or postings on the Site, please keep in mind that we do not seek any unsolicited ideas or materials for products or services, or even suggested improvements to products or services (collectively, “Unsolicited Ideas and Materials”).  We shall be free to use or copy all or a portion of any Unsolicited Ideas and Materials you post on the Site or send to us, including any ideas, inventions, concepts, techniques or know-how disclosed, for any purposes. Such purposes may include disclosure to third parties and/or developing, creating and/or marketing goods or services.

Any personal information included in electronic communications to this Site is governed by our Privacy Policy

Links to Other Websites

Our Site may provide links or references to websites operated by third parties. These third party websites are not governed by the Terms and Conditions but by other policies that may differ from the Terms and Conditions. In visiting any third party websites, whether linked to this Site or otherwise, you do so at your own risk and you assume all responsibility in that regard. We make no representations or warranties regarding, and do not endorse, any third party website or any content in such website. We encourage you to review the terms of use of each website visited before using those websites.

No Warranties / Limitation of Liability

The Site is provided on an “as is” and “as available” basis and you are using it at your own risk. We  make no representations or warranties, express or implied, about the Site or its contents including, without limitation: any warranties as to the operation, availability or stability of the Site; any warranties as to the accuracy, completeness or timeliness of its contents; any warranties as to the merchantability or fitness of any such information or content for any particular purpose; or any warranties as to non-infringement of any rights, including, without limitation, intellectual property rights and including the transmission of any such content from the Site to you. Any implied warranties, whether statutory or otherwise, on any such matters are hereby expressly excluded to the full extent permitted under applicable laws.

In accessing this Site or any other you assume all risk associated with any viruses, worms, Trojan horses and other destructive items. You should take any necessary precautions before you access this Site in respect of any such potential risks.

In no event will we be liable to you or any other person or entity for any kind of loss, damages or injury arising directly or indirectly out of the use or unavailability of this Site, even if we have been advised by you of the possibility of such loss, damages or injury.

PURCHASING INNER G MEMBERSHIPS, CLASSES & GIFT CARDS

In order to purchase memberships or classes, you must first review and agree to the Participant Agreement attached as Schedule “A” to these Terms and Conditions.

Gift cards may only be purchased in person at one of our studios or by telephone at the phone numbers set out in Appendix A.  You do not need to register a user account in order to purchase a gift card.

Registering a User Account

In order to purchase memberships, classes or series of classes, you must create a user account (“Account”) by selecting a username and a password.  You agree and understand that you are responsible for maintaining the confidentiality of your username and password.  Your username and password, together with any other user information you provide, form your “Profile Information” and allow you to access your Account. You agree to provide true, accurate, current and complete information about yourself, and you may not misrepresent your Profile Information.

You agree not to disclose your password to any third party. You are solely responsible for all activities that occur under your Account or under your Profile Information. If you become aware of any unauthorized use of your Account or Profile Information, you are responsible for notifying INNER G immediately.

By providing us with your e-mail address, you agree to receive all required notices electronically, to that e-mail address. It is your responsibility to update or change that address, as appropriate.

Should you request to delete your Account, your Account will be fully deleted and will not be accessible for reactivation. 

Use of the Site by Minors

If you are under the age of majority in the province in which you are using the Site (a “Minor”), INNER G does not accept the online registration by Minors; please do not attempt to register on the Site if you are a Minor. Registration of a Minor must be completed in person at one of our Studios with a parent or guardian. Minors who meet the minimum age requirement of twelve (12) years old, the minimum weight requirement of 110 pounds (50 kilograms), and whose parent or guardian has signed a waiver form in Studio (as described in the Participant Agreement attached as Schedule “A”), may sign up for classes online. 

Purchasing Memberships, Classes and Gift Cards

You can purchase a INNER G membership, class or series of classes in person at one of our Studios, by telephone at the phone numbers listed in Appendix A, or online on the Site. To purchase classes or to purchase memberships online, you will first need to create an Account on the Site (as described above).  If you are already registered, simply log in to your Account. You must also review and agree to the Participant Agreement attached as Schedule “A” to these Terms and Conditions.

In order to be eligible to book a class, you must first purchase a membership, individual class or series of classes. Once you buy your membership, class or series of classes, you can then book a class online. The memberships, classes and series of classes offered at our Studios, as well as the current prices for memberships, individual classes and series of classes are described on our Site.  Please note that memberships, classes and series of classes expire; the expiration dates are set out in the Participant Agreement attached as Schedule “A”.

Prices for memberships, individual classes and series of classes are subject to change.  However, INNER G will honour any memberships, classes or series of classes that you have purchased, regardless of whether there has been a price increase since your purchase.

In addition to memberships, classes and series of classes, you can also buy gift cards.  Gift cards may only be purchased in person at one of our studios or by telephone at the phone numbers set out in Appendix A.  You do not need to register a user account in order to purchase a gift card.  Gift cards do not expire.  Once a membership, class or series of classes is purchased using a gift card, the membership, class or series of classes will expire, just like any other membership, class or series of classes you buy.  See the Participant Agreement attached as Schedule “A” for the expiration dates.

GENERAL TERMS AND CONDITIONS

Indemnity

To the full extent permitted by applicable law, you agree to defend, indemnify and hold harmless INNER G, its affiliates and subsidiaries, and each of their employees, officers, directors, consultants, affiliates, subsidiaries, shareholders, related entities and agents from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Site or your breach of the Terms and Conditions. We shall provide notice to you promptly of any such claim, suit, or proceeding and may choose in our sole discretion to assist you, at your expense, in defending any such claim, suit or proceeding.

Miscellaneous

This Site is controlled and operated by INNER G from its office in the Province of Ontario, Canada. These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to rules relating to conflict of laws.  Any action relating to the Terms and Conditions must be brought in Toronto, Ontario, Canada and you irrevocably consent to the jurisdiction of such courts. 

These Terms and Conditions constitute the sole and entire agreement between you and INNER G with respect to the Site.  The Terms and Conditions supersede any other agreement, whether oral or in writing, and render any other agreement regarding the Terms and Conditions of the Site null and void. 

If any provision of the Terms and Conditions shall be declared unlawful, void or for any reason, unenforceable, then that provision shall be deemed severable from the Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. 

You agree that this agreement is specifically enforceable by INNER G by injunctive relief and other equitable remedies without proof of monetary damages.  You further agree that if INNER G does not exercise or enforce any legal right or remedy which is contained in these Terms and Conditions (or which INNER G has the benefit of under any applicable law), this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to INNER G.

 

 

 

SCHEDULE “A”

PARTICIPANT AGREEMENT

THIS CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU AND INNER G.  PLEASE READ IT CAREFULLY.

This Participant agreement (“Agreement”) is a legally binding Agreement between 5013161 INC . (“INNER G”, “our”, “us”, “we”) and you (“you” or “your”) and applies to and governs your purchase of a INNER G membership or INNER G classes, your rights to cancel your purchase of INNER G membership or classes, your booking of classes, your communication with INNER G, your use of and attendance at the INNER G studio(s) described in Appendix A (“Studio(s)”), and all services we provide in connection with the above (collectively, the “Services”).

When you visit our website located at www.innerg.ca (the “Site”), or communicate with INNER G via email, you are communicating electronically. You will receive communications from INNER G electronically in accordance with the consent that you provide to us. INNER G will communicate with you by email or by posting notifications on our Site. You understand and agree that all agreements, notices, disclosures and other communications that INNER G provides electronically, satisfy any legal requirement that such communications be in writing.

Ability to Enter into this Agreement

In order to enter into this Agreement, you must have reached the legal age of majority in your province of residence and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in this Agreement, and to abide by and comply with this Agreement. It is your responsibility to ensure that you are legally eligible to enter into this Agreement under any laws applicable to you in your province of residence or otherwise. If you accept this Agreement, you represent that you have the capacity to be bound by it.

If you are at least twelve (12) years old and under the age of majority in the province where you would like to attend a class at one of our Studios, you must have your parent or legal guardian read this Agreement and agree to it on your behalf in person at the Studio.  We do not accept the online registration of individuals who are under the age of majority.  Minors who meet the minimum age requirement of twelve (12) years old, the minimum weight requirement of 110 pounds (50 kilograms), and whose parent or guardian has signed a waiver form in Studio (as described below), may sign up for classes online.

INNER G Studios

Our Studios are located at the locations set out in Appendix A.  This Agreement entitles you to workout at the Studio that you initially sign up for.

Term of Agreement / Cancellation & Refund Policy

INNER G membership options range from three (3) months to twelve (12) months.  By purchasing a membership, you agree to make the lump sum and/or weekly payments as set out in the membership description on the Site for the duration of the term of the membership.  There are no cancellations and no refunds of membership payments, unless required by law (including as set out below under the heading “Your Cancellation Rights Under Consumer Protection Law”). 

Each time you purchase a class or series of classes, you enter into a new Agreement with INNER G.  You must enter into this Agreement before you can purchase any class or series of classes that costs more than $50.  Classes or series or classes must be prepaid.  There are no cancellations and no refunds of class payments, unless required by law (including as set out below under the heading “Your Cancellation Rights Under Consumer Protection Law”).

Memberships, classes and series of classes may not be transferred or shared.

Your Cancellation Rights Under Consumer Protection Legislation

The following applies if you have purchased and paid for in advance a membership or series of classes for over $50:

You may cancel this Agreement at any time during the period that ends ten (10) days after the later of the day you receive a written copy of the Agreement and the day all the Services are available.  You do not need to give INNER G a reason for cancelling during this 10-day period.

In addition, there are grounds that allow you to cancel this Agreement.  You may also have other rights, duties and remedies at law.  For more information, in Ontario you may contact the Ministry of Consumer and Business Services.

To cancel this Agreement, you must give notice of cancellation to INNER G, at the address as set out in the Agreement, by any means that allows you to prove the date on which you gave notice.  If no address is set out in the Agreement, use any address of the supplier that is on record with the Government of Ontario or the Government of Canada or is known by you.

If you cancel this Agreement within the 10-day period, INNER G has fifteen (15) days to refund any payment you have made and return to you all goods delivered under a trade-in arrangement (or refund an amount equal to the trade-in allowance). 

Purchasing Memberships and Classes

In order to be eligible to book or attend a class, you must first purchase a INNER G membership, individual class or series of classes. Once you buy your membership, class or series of classes, you can then book a class. The memberships, classes and series of classes offered at our Studios, as well as the current prices and expiration dates are attached as Appendix A to this Agreement and are described on our website located at www.innerg.ca (the “Site”).

You can purchase a membership, class or series of classes in person or online. To purchase online, you must create a user account on the Site as described in the Terms and Conditions, or if you are already registered, simply log in to your account.

Expiration Dates

Memberships, classes and series of classes expire. The expiration dates are set out below:

  • All CLASS CARDS expire one year from the first class booked (e.g. if a class is booked on May 4, the class card will expire on May 4 at 11:59 p.m. of the following year).

  • ALL UNLIMITED & LIMITED MEMBERSHIPS are valid from the first class booked, until the same date of the relevant expiration month (e.g. The three-month membership minimum commitment - if a class is booked on February 15, the second month will activate on March 15, the third month will activate on April 15 and the membership will expire on May 14 at 11:59 p.m.).

In addition to memberships, classes and series of classes, you can also buy gift cards as described in the Terms and  Conditions.  Gift cards do not expire.  Once a membership, class or series of classes is purchased using a gift card, the membership, class or series of classes will expire as set out above.

Pricing

Prices for memberships, individual classes and series of classes are subject to change.  However, we will honour any memberships, classes or series of classes that you have purchased, regardless of whether there has been a price increase since your purchase.

We currently accept payment by cash (applicable in person), debit card, Visa, MasterCard.  You must first pay for a membership, class or series of classes in order to book a class online.

Agreement of Release and Waiver of Liability & Acceptance of Risk

THIS CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU AND INNER G. PLEASE READ IT CAREFULLY.

In order to attend any fitness classes offered by INNER G Inc. (“INNER G”, “our”, “us”, “we”) at any one of our Studios, you (or your parent or guardian if you are under the age of majority) must first enter into a INNER G Participant Agreement and must sign at our Studio(s) this Agreement of Release and Waiver of Liability & Acceptance of Risk (the “Agreement”) agreeing to the following.

As a participant in INNER G classes, I recognize and acknowledge that there are certain risks of physical injury including, but not limited to death which may arise from accidental contact, falling or other causes. I have no physical condition, which would present a risk of injury to me through my participation in INNER G fitness classes. Notwithstanding any instruction or consultation by a representative of INNER G, I agree to assume responsibility for any such injuries, damages or loss which I may sustain as a result of participating in any and all activities connected to or associated with INNER G, except if caused by the sole negligence of INNER G.

I hereby release, waive and discharge INNER G, its affiliates, licensors and their respective directors, officers, employees, shareholders, agents and representatives from any and all liability, claim, damages and losses arising out of any loss, damage or injury that may be sustained by me or to any property belonging to me while participating in any and all activities connected to or associated with INNER G.

It is my express intent that this Agreement shall bind the members of my family, my heirs and assigns.  I further agree that participation in any INNER G classes will be at my own discretion and judgment. I further understand that should INNER G discover that I have not satisfied any one of these requirements, it may, but is not required to, terminate my participation in a fitness class and/or Participant Agreement.  I acknowledge and agree that there are no cancellations, refunds and or exchanges from the purchase of any package, memberships, classes or series of classes, other than as prescribed by law. I also acknowledge and agree that INNER G memberships, classes and series of classes may not be transferred or shared.

Warranty Disclaimer and Limitation of Liability

To the maximum extent permissible by law, the INNER G services are provided “as is”, “as available” and “with all faults”. Except as provided by applicable law, INNER G disclaims, and provides no representations, warranties, conditions or guarantees, express or implied, including any implied representations, warranties, conditions or guarantees of fitness for a particular purpose, merchantability and non-infringement.

Under no circumstances will INNER G, its affiliates, licensors and their respective directors, officers, employees, shareholders, agents and representatives be liable for any indirect, consequential, special, exemplary, punitive or incidental damages, whether foreseeable or unforeseeable, based on any claims by you (including, but not limited to claims for loss of data, goodwill, profits, use of money or use of the INNER G services, interruption in use or available of data, stoppage or impairment of other assets), arising out of breach or failure of express or implied warranty, breach of contract, misrepresentation, negligence, strict liability in tort, or otherwise. In addition, in no event will INNER G’s cumulative or aggregate liability to you for direct or any other damages of any kind or nature in connection with the INNER G services or otherwise under the Participant Agreement exceed one hundred Canadian dollars (CDN $100.00). Some provinces do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Therefore, certain of the above limitations in this section may not apply to you.

Special Limitation of Liability During the Coronavirus/COVID-19 Pandemic

INNER G takes the Coronavirus pandemic very seriously and has put in place preventative measures to help reduce the spread of COVID-19; however, INNER G cannot guarantee that you, your family, and/or your guests will not become infected with COVID-19. It is possible that attending classes, events, and/or activities at INNER G may place you in close physical contact with other members, attendees, and staff and could increase the risk that you, your family members, and/or your guests contract COVID-19. You acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you, your family members, and/or your guests may be exposed to or infected by COVID-19 at a INNER G studio and that such exposure or infection could result in personal injury, illness, permanent disability, and/or death. You understand that the risk of becoming exposed to or infected by COVID-19 at INNER G may result from the actions, omissions, or negligence of yourself or others, including, but not limited to, INNER G employees and members.

By signing this document, enrolling online, and/or attending in person classes, events, activities, and other programs and/or entering the INNER G studio facilities, to the extent allowed by applicable law, you voluntarily agree, on behalf of yourself, your heirs, personal representatives and/or assigns, and any minor child you may enroll: (a) to assume all of the foregoing risks related to COVID-19 and accept sole responsibility for any COVID-19 related injury, illness, damage, loss, claim, liability, or expense of any kind (including, but not limited to, personal injury, disability, and/or death) that may occur to you or your family members in connection with attendance at INNER G or as a result of participation in INNER G Services (“Claims”), and (b) covenant not to sue INNER G, its instructors, clients, and employees for the Claims, including all liabilities, claims, actions, damages, costs, or expenses of any kind arising out of or relating thereto based on the actions, omissions, or negligence of INNER G, its instructors, its members, and its employees, whether a COVID-19 infection occurs before, during, or after entering INNER G studio facilities or participating in any INNER G Services.  You also acknowledge that some provinces do not allow waiver of certain types of risks so the above limitations may not all apply to you. 

Miscellaneous

This Agreement is governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to rules relating to conflict of laws. Any action relating to this Agreement must be brought in Toronto, Ontario, Canada and you irrevocably consent to the jurisdiction of such courts.

This Agreement constitutes the sole and entire agreement between you and INNER G with respect to the subject matter hereof. It supersedes any other agreement, whether oral or in writing, and renders any other agreement regarding the subject matter hereof null and void.

If any provision of this Agreement shall be declared unlawful, void or for any reason, unenforceable, then that provision shall be deemed severable from the Agreement and shall not affect the validity and enforceability of any remaining provisions.

You agree that this Agreement is specifically enforceable by INNER G by injunctive relief and other equitable remedies without proof of monetary damages. You further agree that if INNER G does not exercise or enforce any legal right or remedy which is contained in this Agreement (or which INNER G has the benefit of under any applicable law), this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to INNER G.

Contact Information

If you have any questions about this Agreement, please contact us at the information below:

INNER G Guest Experience
411 Confederation parkway unit 11, ON, Canada
Email:  experience@innerg.ca